🚚 Shipping and Delivery
At Divy Gold, we ensure that your jewellery reaches you safely, swiftly, and securely.
At Divy Gold, we are committed to delivering your jewellery with the utmost care, ensuring it reaches you on time, in perfect condition, and with complete transparency. Below is everything you need to know about how we handle shipping and delivery.
📦 Order Processing Time
Once your order is placed and confirmed:
Orders are processed within 1 to 2 business days (Monday to Saturday, excluding public holidays).
During peak periods or special sale events, processing may take slightly longer, but we always strive to keep you informed.
🚀 Estimated Delivery Time
We deliver across all serviceable pin codes in India. Delivery timelines may vary depending on your location:
Location Type | Estimated Delivery Time |
---|---|
Metro Cities | 2 – 4 Business Days |
Tier 2 & 3 Cities | 4 – 7 Business Days |
Remote / Rural Areas | 7 – 10 Business Days |
Note: Business days do not include Sundays or public holidays.
📮 Shipping Charges
We aim to keep shipping simple and affordable:
Free Standard Shipping on all orders above ₹10,000
For orders below ₹10,000, a flat shipping fee of ₹100will be applied at checkout.
🛡️ Secure Packaging
Every product is packed with multiple layers of protection to ensure it is tamper-proof and damage-resistant. Our packaging is both eco-conscious and secure, maintaining the elegance and integrity of your jewellery.
📲 Order Tracking
As soon as your order is dispatched:
You will receive a tracking link via SMS, email, and WhatsApp.
This will allow you to track your order in real time through our trusted courier partner’s website.
📦 Delivery Partners
We’ve partnered with India’s most reliable logistics services, including:
Delhivery
Blue Dart
India Post (for remote areas)
This ensures broad coverage and fast, safe delivery to your doorstep.
🚫 Delivery Delays
While we work hard to ensure timely delivery, delays can occasionally occur due to:
Weather conditions
Festive rush
Lockdowns or government restrictions
Courier service issues
If your delivery is delayed beyond the estimated time, our support team will assist you promptly.
📍 Delivery Coverage
Currently, we ship to all major cities and towns across India.
We are working on expanding to international destinations—stay tuned!
🙋♀️ Need Help?
For any delivery-related concerns, you can reach out to us:
📞 Call/WhatsApp: +91-6388711081
📧 Email: support@divygold.com
💬 Instagram DM: @divygoldofficial
We’ll be happy to assist you.